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    Carrinho vazio

    Privacy Policy

    1. DATA CONTROL

    The website www.socorro.pt is owned by the commercial company Temas Impulsivos, Lda. with its registered office at Rua Guedes de Azevedo, n.º 44, 4000-271 Porto - Portugal, with the legal person registration number 517006804.

    Socorro is committed to guaranteeing the privacy and protection of the personal data of all users of its website.

    Our website has reserved rights and no content may be used without proper authorization.

    Prices and product information are subject to change without notice.

    Socorro may, at any time, modify the privacy policies of its website by updating the content of this page.

    2. PRIVACY AND PROTECTION OF PERSONAL DATA

    Socorro guarantees the confidentiality of all data provided by users of its website, in accordance with the provisions of Law 58/2019 of August 8, 2019 and the General Data Protection Regulation.  

    By accepting this Privacy Policy, the user gives their informed, express, free and unequivocal consent for the personal data provided through the website https://www.socorro.pt/ to be included in a file for which Socorro is responsible, the processing of which complies with the appropriate technical and organizational security measures.

    By submitting personal data on the website, users consent to its collection and use by Socorro for the purposes described in this Privacy Policy.

    All users of the website have the right to access, rectify, cancel and oppose their data, and may exercise these rights by writing to Socorro at geral@socorro.pt. 

    The website may request personal data from the user, namely email, name, address, tax number and cell phone number.

    The user's personal data, depending on where it is collected, will be entered into an automated file for sending permission to send a newsletter or, in the user's personal area, for registration purposes in the Socorro online store.

    Socorro may use users' personal data to send communications related to products or commercial offers that may be of interest to them.

    The sharing of personal data with third parties complies with the provisions of the General Data Protection Act. To this end, contractual clauses are established to ensure that the data is used exclusively for the purposes defined and in accordance with Socorro's Privacy Policy. 

    Users expressly authorize Socorro to use their personal data for direct marketing purposes, and may receive information about products and services through various communication channels, such as e-mail or text message.

    3. PURPOSE OF THE DATA PROVIDED

    The personal data provided by the user on the Socorro website will be used for the following purposes:

    - Execution and management of a contract of sale or provision of services;

    - Processing orders;

    - Communication with customers and clarification of doubts;

    - Processing requests for information;

    - Processing complaints, regulatory proceedings, pre-litigation proceedings or exercising rights in legal proceedings;

    - Statistical analysis activities;

    - Direct marketing communications (if you have consented to the processing of your personal data for this purpose);

    - Fraud prevention and combating;

    - Requesting comments on products or services purchased;

    - Management and execution of the process of buying and selling second-hand items.

    7. CHANGES TO OUR PRIVACY POLICY

    Any future changes to our privacy policy will be posted on this page. You should check for updates or changes to our Privacy Policy.

    8. COOKIE POLICY

    Cookies are small pieces of text stored on your computer via your browser. They are normally used to facilitate browsing and store information between visits about the visitor's options or preferences.

    Socorro uses cookies on its website to improve the information provided and allow faster and more efficient browsing, eliminating the need to repeatedly enter the same information. 

    Socorro has no control over the creation of cookies used by content providers that may be inserted or shared on our website, namely content from social networks such as Facebook. When accessing publications with third-party content, cookies from these websites may be created.

    You can block the creation of cookies through your browser settings. However, if you block all cookies you may not be able to access some features of our website.